We are excited to share our latest WhautoChat updates with you. These improvements are based on customer feedback and focused enhancements delivered this month to help your team work faster and manage operations more smoothly.

We have improved the Team Inbox to make it faster, more responsive, and easier to use. A new chat filter is now available. Chats that require a response will automatically move to this section, helping your team follow up quickly.

We have also improved the Hide Filter and Contact Info expand options to provide a smoother inbox experience.

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You can now create custom inbox views by filtering chats based on your needs. You can save these filters and reuse them anytime.

You can also control who can access the custom inbox. You can set it for Only You, Everyone, or Selected Staff. This helps teams focus on important conversations and saves time.

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You can now send multiple images, videos, and documents in a single message across WhatsApp, Messenger, Instagram, Telegram, and Live Chat.

Once you click send, messages will process automatically in the background. You no longer need to wait on the same screen, which saves time and improves productivity.

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We have added a new Exclude Tags filter option in Contacts and Team Inbox filters. This allows you to filter and view data while excluding specific tags.

This helps you focus only on the contacts or conversations you want to see and avoids unnecessary data. It makes searching, segmentation, and inbox management more accurate and saves time.

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We have introduced a new WhatsApp Template List endpoint in the WhautoChat REST API. Using this endpoint, you can now see a list, create, and delete WhatsApp templates directly through the API.

This helps developers and teams manage templates more easily and automate template handling within their workflows.

We've shipped a new release, based on your feedback, improving user experience, communication and best practices. Here is what is new in this release:

Many of you asked for deeper product and catalog support inside WhatsApp. It is finally here.

Using the new WhatsApp endpoints in the WhautoChat Rest API, you can now send , and messages.

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Your website chat can now respond with text, media, and templates through new API endpoints.

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Your team can now filter conversations by and This helps you cut through the clutter and find the right chats instantly, especially when managing high volumes of conversations.

Support teams can focus only on unread issues, sales teams can filter by VIP or Hot Lead tags, and managers can monitor conversations based on custom categories. This saves valuable time during busy hours.

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Transparency within the team inbox is now much stronger. Every time a conversation is assigned, moved, or closed, you will see a clear activity record inside the chat.

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You now have built-in protection from sending broadcasts or automation messages to unsubscribed users. This update helps you stay compliant, protect your sender reputation, and maintain strong delivery rates.

Ideal for marketing teams sending regular updates or offers. Your campaigns automatically avoid contacts who opted out, so your communication stays clean and respectful.

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We improved custom color support for Dark Mode on the Live Chat widget. This ensures your website chat looks professional and visually consistent, especially on dark-themed websites.

These updates are live now. Log in to the WhautoChat app and explore them today!